Please note that our refund policy only works when you have made a purchase of the 14 Days Refund (Monthly Plan) or 30 Days Refund (Annual Plan) policy. We aim to help customers in situations where they have purchased a service by mistake or cannot use our services properly because of technical problems on their end. For more information on our Refund and Subscription Cancellation Policy please visit https://mysmartcv.co/en/refund-cancellation-policy